Guest Services 

 

If you're looking for information, a stroller, walker, wheelchair, or Gift Certificates, our Guest Services Centre can help!  Visit us in person across from Laura/Laura Petites
and beside Sophia Jewellers or call us at (519) 894-2450.

 

Want to promote an upcoming community event?
The Fairview Park Community Kiosk is available for use by not-for-profit charitable organizations. This opportunity is provided free of charge on a first-come, first-served basis to registered charities that are able to provide a government-sanctioned charitable number. Click here for more details or email Janice.Goguen@cadillacfairview.com to inquire about space availability.


First Aid Equipment
All of our Staff have CPR Training and our Security Team are Safety Trained for emergency situations. Even if you simply need a bandaid, just contact our Guest Services Centre and you will be immediately assisted.


In-Mall Job Postings
If you are looking for a new job and want an exciting work environment... check out
our job postings on this website under "Centre Information", all the stores looking
for new employees will have a full description posted there! Good Luck!


Lost and Found
If you have lost or found an item during your visit to Fairview Park, please contact our Guest Services Centre at 519-894-2450 and someone will assist you immediately.
Also, you can check with The Bay (519-894-1111), Sears (519-894-2300) or Walmart (519-894-6600) for lost items.


Mall Walk Program 
Join over 300 active walkers in a safe and comfortable exercise environment organized by The City of Kitchener. Our doors open at 7:00 am Monday through Saturday and at 10:00am on Sunday.

 

Photocopies
Simple copies can be purchased for a nominal fee:
            Black and White:  $0.15 each page / 100 or more $0.10 each page
            Colour: $0.50 each page / 100 or more $0.40 each page

 

Taxi (complimentary call)
Contact our Guest Services Centre and they will call a cab for your convenience

 

Complementary Wheelchair, Walkers and Stroller Loans
Guest Services is pleased to announce the arrival of our new “Cuddle Carts”.  These new carts will replace our green strollers.  This service remains complimentary and will enhance the shopping experience for our young guests and their parents.

 

We value our team members.  If you have had a special encounter with one of our team members, we would love to hear about it!  Please take the time to complete our Guest Feedback Form available at the Guest Services Centre.