If you're looking for information, a stroller, walker, wheelchair, or Gift Certificates, we can help! Visit our Guest Services Centre! We can tell you what's happening at Fairview Park. We're located across from Laura/Laura Petites and beside Sophia Jewellers. Call us at (519) 894-2450, or if you prefer email us at nancy.mckinnon@cadillacfairview.com
We value our team members. If you have had a special encounter with one of our team members, we would love to hear about it! Please take the time to complete our Guest Feedback Form available at the Guest Services Centre.
Community Kiosk Info
If you are a registered charity, just contact Nancy McKinnon, Guest Services Supervisor at 519-894-2450 ext. 232 and she will let you know when the Community Centre is available for your group! There is no fee to use our Community Centre, however, you will be required to provide your own insurance of $5 million in liability.
First Aid Equipment
All of our Staff have CPR Training and our Security Team are Safety Trained for emergency situations. Even if you simply need a bandaid, just contact our Guest Services Centre and you will be immediately assisted.
In-Mall Job Postings
If you are looking for a new job and want an exciting work environment... check out our job postings on this website under "Centre Information", all the stores looking for new employees will have a full description posted there! Good Luck!
Lost and Found
If you have lost or found an item during your visit to Fairview Park, please contact our Guest Services Centre at 519-894-2450 and someone will assist you immediately. Also, you can check with The Bay (519-894-1111), Sears (519-894-2300) or Walmart (519-894-6600) for lost items.
Mall Walk Program
Organized by the City of Kitchener, join our membership program and enjoy walking around the mall for a great, safe, always comfortable exercise environment. Our mall walkers are hot to trot with over 300 members! Our doors open at 7:00 a.m. every morning! There are some really special people that help organize a Christmas Dinner and a Salvation Army Toy Drive every year for the membership!
Taxi (complimentary call)
Contact our Guest Services Centre and they will call a cab for your convenience
Wheelchair, Walkers and Stroller Loans
Fairview Park provides these complimentary for our customers. Available at our Guest Services Centre located between Roots and Sophia Jewellers. We simply ask that you fill out a waiver with the information from one piece of identification which we will give back upon return of the loaned item.